*1. Eligibility for Refunds:*
Refunds are only processed for defective products. To qualify for a refund, the defect must be reported within 7 days of receiving the product.
*2. Refund Process:*
If eligible, we will credit the refund to your original payment method within 7-10 business days of receiving the defective product back.
*3. Non-Refundable Items:*
Refunds are not applicable for products that are not defective or if the defect is reported after 7 days of delivery.
*4. Contact Us:*
To request a refund, please contact our customer service at [support@dcasa.co.in](mailto:support@dcasa.co.in) with your order details and images of the defect.